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Here is a link to our Tutor Portal: SplashTutors
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All communication is done through Email. Check your email frequently.
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Be patient. SplashLearn will email you when there is a batch available.
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Google Hangout Contact: SplashCourses
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SplashLearn Courses Email: tutor-feedback@splashlearn.com
Our team replies within 24 hours. Also if you send an email between 8am - 5pm PST, there is a higher probability to get a reply the same day. -
If the class has started and you are not in your classroom, you will receive a phone call from us. Please, answer this call (it might be an unknown or blocked number).
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Escalation Email (no response within 24 business hours): tutorescalation@splashlearn.com
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Payment received by the 15th of the month.
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You receive up to $80 for each student who enrolls in a course using your referral code. The student receives 30% off the batch. More information here!
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USA Time Zone Chart at the bottom of this page. Click here
Important Information
For Live Technical assistance by SplashCourses Ops-Support, call at +1 888 (386)-6789.
Tutor Information
Everything you need to know!
About SplashLearn
- All about SplashLearn and the Courses Experience
SplashLearn Email
- Click here: SplashLearn
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tutor-feedback@splashlearn.com
General Information
Batch Process
Classroom Information/Protocols/Walk-through
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Class Information
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Child Feedback
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Trial Batch Info
- The Ultimate Course Info - Advance/Advance Plus
- No-Show Protocol
FAQ
- If these pages don't answer your question(s), please click here: FAQ
Emails to/from SplashLearn
- Sending Emails to SplashLearn
- Click the link: SplashLearn
| Reason | Subject Line | Include in Email |
|---|---|---|
| You have a personal emergency or need to cancel a class/batch. | Emergency | Inform SplashLearn the batch(es) and/or class(es) you will be missing and the reason |
| I didn't get the Child Feedback email | Missing Child Feedback | batch, PST, days of the week |
| When giving the class and notice errors or corrections on the slides. | Corrections | batch, class, slide number(s) with what to correct |
| When you notice there is an error on your Google Calendar with the invite for the new batch or current batch | Google Calendar Correction | batch, PST, days of the week, what correction needs to happen |
| Need to change your availability on file with SplashLearn | Availability Change | Include a new table with your current availability - go to 'Availability' for further information |
| You forgot your referral code for either students/tutors | Referral Code | Request the referral code you are missing |
| Any ideas, suggestions, or ways SplashLearn can improve | Suggestion | Provide any useful feedback for us to make the SplashLearn tutoring experience better |
Emails Received from SplashLearn
| From | Email Subject Line |
Reason of Email | |
|---|---|---|---|
Team SplashCourses |
[Reminder] - Your upcoming class in the next 1 hour || Batch... |
24-hour notice of your class |
You can ignore it. |
Team SplashCourses |
[Reminder] - Your upcoming class in the next 1 hour || Batch ... |
1-hour notice of your class |
Zoom link for the class is in this email. |
Tutor-feedback |
Child Feedback || Batch ... |
Child Feedback |
You must fill-out for each class for each student. |
| Tutor-feedback |
New batch for you || Batch ... |
New Batch |
Important to receive new batches |
USA Time Zone Chart
Our offered class times in your USA time zone
|
Pacific (PST) |
Mountain (MST) |
Central (CST) |
Eastern (EST) |
|---|---|---|---|
| 7:30 AM | 8:30 AM | 9:30 AM | 10:30 AM |
| 8:30 AM | 9:30 AM | 10:30 AM | 11:30 AM |
| 9:30 AM | 10:30 AM | 11:30 AM | 12:30 PM |
| 10:30 AM | 11:30 AM | 12:30 PM | 1:30 PM |
| 11:30 AM | 12:30 PM | 1:30 PM | 2:30 PM |
| 12:30 PM | 1:30 PM | 2:30 PM | 3:30 PM |
| 1:30 PM | 2:30 PM | 3:30 PM | 4:30 PM |
| 2:30 PM | 3:30 PM | 4:30 PM | 5:30 PM |
| 3:30 PM | 4:30 PM | 5:30 PM | 6:30 PM |
| 4:30 PM | 5:30 PM | 6:30 PM | 7:30 PM |
| 5:30 PM | 6:30 PM | 7:30 PM | 8:30 PM |
| 6:30 PM | 7:30 PM | 8:30 PM | 9:30 PM |
| 7:30 PM | 8:30 PM | 9:30 PM | 10:30 PM |