Welcome to SplashLearn Tutoring!
Some useful information to start your teaching journey with us.
If you are not in your classroom when the class starts, you will receive a phone call from us. Please, answer this call.
Here is a link to our Tutor Portal: SplashTutors
All communication is done through Email. Check your email frequently.
Be patient. SplashLearn will email you when there is a batch available.
Google Hangout Contact: SplashCourses
SplashLearn Email: tutor-feedback@splashlearn.com
Our team replies within 24 hours. Also if you send an email between 8am - 5pm PST, there is a higher probability to get a reply the same day.
If the class has started and you are not in your classroom, answer the phone call (it might be an unknown or blocked number).
Escalation Email (no response within 24 business hours): tutorescalation@splashlearn.com
Payment received by the 15th of the month.
You receive up to $80 for each student who enrolls in a course using your referral code. The student receives 10% off the batch. More information here!
USA Time Zone Chart at the bottom of this page. Click here
Everything you need to know!
SplashLearn Email
General Information
Batch Process
Classroom Information/Protocols/Walk-through
FAQ
Emails to/from SplashLearn
Reason | Subject Line | Include in Email |
---|---|---|
You have a personal emergency or need to cancel a class/batch. | Emergency | Inform SplashLearn the batch(es) and/or class(es) you will be missing and the reason |
I didn't get the Child Feedback email | Missing Child Feedback | batch, PST, days of the week |
When giving the class and notice errors or corrections on the slides. | Corrections | batch, class, slide number(s) with what to correct |
When you notice there is an error on your Google Calendar with the invite for the new batch or current batch | Google Calendar Correction | batch, PST, days of the week, what correction needs to happen |
Need to change your availability on file with SplashLearn | Availability Change | Include a new table with your current availability - go to 'Availability' for further information |
You forgot your referral code for either students/tutors | Referral Code | Request the referral code you are missing |
Any ideas, suggestions, or ways SplashLearn can improve | Suggestion | Provide any useful feedback for us to make the SplashLearn tutoring experience better |
Emails Received from SplashLearn
From | Email Subject Line |
Reason of Email | |
---|---|---|---|
Team SplashCourses |
[Reminder] - Your upcoming class in the next 1 hour || Batch... |
24-hour notice of your class |
You can ignore it. |
Team SplashCourses |
[Reminder] - Your upcoming class in the next 1 hour || Batch ... |
1-hour notice of your class |
Zoom link for the class is in this email. |
Tutor-feedback |
Child Feedback || Batch ... |
Child Feedback |
You must fill-out for each class for each student. |
Tutor-feedback |
New batch for you || Batch ... |
New Batch |
Important to receive new batches |
Our offered class times in your USA time zone
Pacific (PST) |
Mountain (MST) |
Central (CST) |
Eastern (EST) |
---|---|---|---|
7:30 AM | 8:30 AM | 9:30 AM | 10:30 AM |
8:30 AM | 9:30 AM | 10:30 AM | 11:30 AM |
9:30 AM | 10:30 AM | 11:30 AM | 12:30 PM |
10:30 AM | 11:30 AM | 12:30 PM | 1:30 PM |
11:30 AM | 12:30 PM | 1:30 PM | 2:30 PM |
12:30 PM | 1:30 PM | 2:30 PM | 3:30 PM |
1:30 PM | 2:30 PM | 3:30 PM | 4:30 PM |
2:30 PM | 3:30 PM | 4:30 PM | 5:30 PM |
3:30 PM | 4:30 PM | 5:30 PM | 6:30 PM |
4:30 PM | 5:30 PM | 6:30 PM | 7:30 PM |
5:30 PM | 6:30 PM | 7:30 PM | 8:30 PM |
6:30 PM | 7:30 PM | 8:30 PM | 9:30 PM |
7:30 PM | 8:30 PM | 9:30 PM | 10:30 PM |