Tutor Reference

Important Information

If you are not in your classroom when the class starts, you will receive a phone call from us. Please, answer this call.

  • Here is a link to our Tutor Portal: SplashTutors

  • All communication is done through Email. Check your email frequently.

  • Be patient. SplashLearn will email you when there is a batch available.

  • Google Hangout Contact: SplashCourses

  • SplashLearn Email: tutor-feedback@splashlearn.com

  • If the class has started and you are not in your classroom, answer the phone call (it might be an unknown or blocked number).

  • Escalation Email (no response within 24 business hours): tutorescalation@splashlearn.com

  • Payment received by the 15th of the month.

  • You receive up to $80 for each student who enrolls in a course using your referral code. The student receives 10% off the batch. More information here!

  • USA Time Zone Chart at the bottom of this page. Click here

Tutor Information

Everything you need to know!

SplashLearn Email

General Information

Batch Process

Classroom Information/Protocols/Walk-through

FAQ

  • If these pages don't answer your question(s), please click here:  FAQ

Emails to/from SplashLearn

  • Sending Emails to SplashLearn
  • Click the link:  SplashLearn


Reason Subject Line Include in Email
You have a personal emergency or need to cancel a class/batch. Emergency Inform SplashLearn the batch(es) and/or class(es) you will be missing and the reason
I didn't get the Child Feedback email Missing Child Feedback batch, PST, days of the week
When giving the class and notice errors or corrections on the slides. Corrections batch, class, slide number(s) with what to correct
When you notice there is an error on your Google Calendar with the invite for the new batch or current batch Google Calendar Correction batch, PST, days of the week, what correction needs to happen
Need to change your availability on file with SplashLearn Availability Change Include a new table with your current availability - go to 'Availability' for further information
You forgot your referral code for either students/tutors Referral Code Request the referral code you are missing
Any ideas, suggestions, or ways SplashLearn can improve Suggestion Provide any useful feedback for us to make the SplashLearn tutoring experience better


Emails Received from SplashLearn

From Email Subject Line
Reason of Email

Team SplashCourses

[Reminder] - Your upcoming class in the next 1 hour || Batch...

24-hour notice of your class 

You can ignore it.

Team SplashCourses

[Reminder] - Your upcoming class in the next 1 hour || Batch ...

1-hour notice of your class 

Zoom link for the class is in this email. 

Tutor-feedback

Child Feedback || Batch ...

Child Feedback

You must fill-out for each class for each student. 

Tutor-feedback
New batch for you || Batch ...
New Batch

Important to receive new batches



USA Time Zone Chart

Our offered class times in your USA time zone

Pacific (PST)
Mountain (MST)
Central (CST)
Eastern (EST)
7:30 AM 8:30 AM 9:30 AM 10:30 AM
8:30 AM 9:30 AM 10:30 AM 11:30 AM
9:30 AM 10:30 AM 11:30 AM 12:30 PM
10:30 AM 11:30 AM 12:30 PM 1:30 PM
11:30 AM 12:30 PM 1:30 PM 2:30 PM
12:30 PM 1:30 PM 2:30 PM 3:30 PM
1:30 PM 2:30 PM 3:30 PM 4:30 PM
2:30 PM 3:30 PM 4:30 PM 5:30 PM
3:30 PM 4:30 PM 5:30 PM 6:30 PM
4:30 PM 5:30 PM 6:30 PM 7:30 PM
5:30 PM 6:30 PM 7:30 PM 8:30 PM
6:30 PM 7:30 PM 8:30 PM 9:30 PM
7:30 PM 8:30 PM 9:30 PM 10:30 PM