Payment

  • Check Payment by the 5th of the Month

    You can access the payment summary for your classes on the Tutor Portal. You have until the 5th of the month to dispute any discrepancies in your last payment.

  • Paid by the 15th of the Month

    You get paid the following month by the 15th of the month. For example, you worked in the month of January, so you will get paid by the 15th of February.

  • Paid Incentives

    All incentives are paid after the batch is completed. This includes parent feedback incentives too.

Payment Process

  • When will I get paid?

    The 15th of the next month. Example: You are working in November (this month), you will get paid by the 15th of December (next month)

  • How will I get the payment?

    The payment will be deposited directly into your bank account. If you do not see it, please check all your savings & checking accounts to know which account is being used.

  • How do I check my payment before I’m paid?

    You can review the payment summary for all your classes in the tutor portal.

Incentive Payments

  • When will I get the On-time Incentive for a class?

    The On-time Incentive is credited right after a class is completed, except for no-shows.

  • When will I get the Batch Completion & Parent Feedback incentive?

    Both, the Batch Completion, and Parent Feedback incentives will be credited after the batch is completed.

  • Which incentives do I get paid every month?

    You get the on-time incentive paid every month.

  • What do batch completion incentives mean?

    This means you receive those incentives when the batch finishes and is not canceled.

    Exception: Batch is changed on the parent's request. You receive the batch incentive for the classes you worked on when the batch is completed with the other teacher.

  • When do I get paid batch completion incentives?

    You get the incentive in the following payment for these when the batch is finished.

    For example: You finish ‘12 Hours to Master Multiplication’ in the middle of November. You get paid the batch completion incentive and parent feedback incentive by December 15th.

  • How do I know I get the parent feedback incentive?

    You need at least one “Happy” parent feedback from any student during your course. You will get credited for each class in the batch as positive parent feedback. You can check your Tutor Portal to see which parent(s) have provided you with parent feedback for your batch. If you are unsure of your particular situation, email SplashLearn for clarification.

Missing Payments / Update Bank Information

  • How do I update my bank information?

    Send an email to tutor-feedback@splashlearn.com and in the Subject write 'Update Bank Information.' In the email, request to update your bank information.

  • What do I do if I see an error in my payment?

    Send an email to SplashLearn with specific details on what is wrong and what should be present. This is never intended, we'd be happy to assist you in rectifying the error.