Payment
  • Check Payment by the 5th of the Month

    You will receive an Excel sheet via email with the breakdown of your courses, incentives and any additional payments. You get an email by the 2nd of the month with the breakdown of your payment for the previous month along with the total for the previous month’s work. You have until the 5th of the month to dispute any discrepancies that may occur.

  • Paid by the 15th of the Month

    You get paid the following month by the 15th of the month. For example, you worked in the month of January, so you will get paid by the 15th of February.

  • Paid Incentives

    All incentives are paid after the batch is completed. This includes parent feedback incentives too.

FAQ

  • When will I get paid?

    You get paid the following month by the 15th of the month. For example, you worked in the month of January, so you will get paid by the 15th of February.

  • How do I check my payment before I’m paid? How do I verify my payment for the month worked?

    You will receive an Excel sheet via email with the breakdown of your courses, incentives and any additional payments. You get an email by the 2nd of the month with the breakdown of your payment for the previous month along with the total for the previous month’s work. You have until the 5th of the month to dispute any discrepancies that may occur.

  • When will I receive my class payment breakdown?

    You will receive an email by the 2nd of the month. There is a detailed Excel spreadsheet with your classes and payment breakdown. **Look at tabs at the bottom for the complete breakdown.**

  • I only see my total payment, I don't see my class breakdown. What do I do?

    Look at the tabs at the bottom of the Excel sheet. Click on the "Classes" tab and you will see a detailed breakdown.

  • I don't see my incentives for my classes. What do I do?

    Click on the tab "Incentives and Adhoc Tasks" and you will see a breakdown of all the batch completion incentives and any other additional payments for the month.

  • Why don't I see my parent feedback incentives on this payment?

    You receive parent feedback incentives when you complete a batch. You won't see this incentive until then.

  • Why don't I see my incentive for my completed batch?

    If you complete the batch, you should see your incentive. If it is missing, please email SplashCourses and inform which batch(es) you are missing before the 5th of the month.

  • Why don't I see my class taught?

    It is not our intention to miss a class you've taught. Please email SplashCourses with the class name, date, and time that is missing.

  • How do I update my bank information?

    Send an email to tutor-feedback@splashlearn.com and in the Subject write 'Update Bank Information.' In the email, request to update your bank information.

  • When do I get my batch completion incentives?

    When you finish your batch, then you will get your batch incentive for each class. You do not receive the batch completion incentive if it is canceled for any reason.

  • What’s the criteria for the parent feedback incentive?

    As of now, if one parent provides a “Happy” feedback category for one class, then you get awarded the full parent incentive for each class in the batch upon completion of the batch.

  • What do I do if I see and error in my payment?

    Send an email to SplashLearn with details on what is wrong and what should be present. This is not intended, we'd be happy to assist you.