Payment Information
What you need to know regarding SplashLearn's payment process.
The 10th of the next month. Example: You are working in November (this month), you will get paid by the 10th of December (next month)
The payment will be deposited directly into your bank account. If you do not see it, please check all your savings & checking accounts to know which account is being used.
You can review the payment summary for all your classes in the tutor portal.
The On-time Incentive is credited right after a class is completed, except for no-shows.
Both, the Batch Completion, and Parent Feedback incentives will be credited after the batch is completed.
You get the on-time incentive paid every month.
This means you receive those incentives when the batch finishes and is not canceled.
Exception: Batch is changed on the parent's request. You receive the batch incentive for the classes you worked on when the batch is completed with the other teacher.
You get the incentive in the following payment for these when the batch is finished.
For example: You finish ‘12 Hours to Master Multiplication’ in the middle of November. You get paid the batch completion incentive and parent feedback incentive by December 15th.
You need at least one “Happy” parent feedback from any student during your course. You will get credited for each class in the batch as positive parent feedback. You can check your Tutor Portal to see which parent(s) have provided you with parent feedback for your batch. If you are unsure of your particular situation, email SplashLearn for clarification.
Send an email to tutor-feedback@splashlearn.com and in the Subject write 'Update Bank Information.' In the email, request to update your bank information.
Send an email to SplashLearn with specific details on what is wrong and what should be present. This is never intended, we'd be happy to assist you in rectifying the error.