Cancellation Policy

Customer Satisfaction, Guaranteed!

  • Prorated Refunds

    Wish to leave the course in the middle? You can request a cancellation for a pro-rated refund, at any point in time.

  • Reschedule Anytime

    Change of schedule? No worries! You can request a change in the course schedule too! Get in touch to know more.

  • Change your tutor

    Didn't like the class? You can request a tutor change at any time. We will try our best to assign a new tutor.

Need more help?

Get in touch.

Our Refund Policy

  • You can cancel the course anytime before it begins (the first class) to receive a full refund.

  • After the trial class is conducted, you can request a cancellation within 24 hours, and you will not be charged for the course.

  • If the student is unable to attend the trial class, you can reschedule it for free. In case you don't, you will be charged $15 to compensate for the tutor's time.

  • At any point in time, you can cancel a course and receive a prorated refund. A prorated refund is calculated based on the number of pending classes times the cost per class.

  • If a class is already scheduled within 24 hours of receiving the refund request, it will be considered completed while calculating the prorated refund to compensate for the tutor’s time.

  • In case the student is absent from a class, you will not be eligible for a refund for that particular class. However, you can request for a make-up class (costs extra).

  • If a student is absent thrice, consecutively, we will put the course on hold. If we don't hear from you within 7 days of putting a course on hold, we will issue a prorated refund.