Cancellations & Refunds
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You can cancel the course anytime before it begins (the first class) to receive a full refund.
After the trial class is conducted, you can request a cancellation within 24 hours, and you will not be charged for the course.
If the student is unable to attend the trial class, you can reschedule it for free. In case you don't, you will be charged $15 to compensate for the tutor's time.
At any point in time, you can cancel a course and receive a prorated refund. A prorated refund is calculated based on the number of pending classes times the cost per class.
If a class is already scheduled within 24 hours of receiving the refund request, it will be considered completed while calculating the prorated refund to compensate for the tutor’s time.
In case the student is absent from a class, you will not be eligible for a refund for that particular class. However, you can request for a make-up class (costs extra).
If a student is absent thrice, consecutively, we will put the course on hold. If we don't hear from you within 7 days of putting a course on hold, we will issue a prorated refund.